© 2018 by RKM

Our Clients

Partnered for Success

RKM has provided services to a number of customers within a cross section of industries. RKM has partnered with customers to deliver multiple end to end HR technology transformations, from business case development to go-live and support.

Client Testimonials

John Holland implemented SuccessFactors Employee Central, Recruitment & Onboarding in October 2018. RKM Consulting were engaged as a key part of the implementation team and provided a number of resources with specialist skill sets to assist with project delivery. Rob provided guidance and experience to our in-house project management team which was invaluable in establishing the right course of action and planning through the project. RKM also provided specialist solutions consultants to engage and steer business SME’s through configuration, testing and defect management whilst also assisting in conveying technical requirements with our implementation partner. We are grateful for the support and guidance of Rob and his team.

Elliot Bull

Strategy Manager - People Systems, John Holland

Australian Unity implemented SuccessFactors LMS. Jamie Kermanidis and Rob Makinson were involved in our project from preparation through to go live support. Jamie focused heavily on the solution design, testing, data and cutover support. Rob provided guidance around the project management and also ensured that our SuccessFactors implementation partner delivered their functions as per the SOW and project plan. Both resources were able to work with our LMS SME’s and administrators to ensure we developed an integrated solution that replaced our legacy systems and connected to our Employee Central database. The post go live support was also crucial to ensure we bedded down the solution and supported our end users in acceptance. RKM also provided flexibility brining in extra test and training resources for peak periods allowing us to ensure we could complete tasks on time and on budget. We have continued using the RKM team for our Succession, Compensation and Performance roll out and look forward to future success with these modules.

David Jones

Organisational Capability Manager, Australian Unity

Powercor implemented SuccessFactors Employee Central in 2016. RKM Consulting were engaged to provide us with Testing expertise to ensure our project testing deliverables were completed successfully. Rob Makinson joined us a third of a way into our project with a need to design and execute the testing strategy immediately. He very quickly immersed himself within the project engaging with the business SME’s and implementation partner to establish test scripts, user acceptance process and defect management approach. Due to Rob’s experience, he was also able to provide guidance and direction to our Data team who were grappling with the approach and enormity of the data. I would recommend other customers looking at implementing SuccessFactors to get in touch with Rob and his team to see how they can assist you like they did us with achieving success.

Kim Harris

People and Culture Lead, Powercor

Alfred Health implemented SuccessFactors Recruitment, On-Boarding and Performance & Goals in 2017. RKM Consulting were engaged to provide us with design guidance, project management, testing and cutover delivery expertise to increase our likelihood of success. They ingrained themselves in the Alfred team working closely with all levels of our organisation to ensure we understand not only the solutions but more importantly the process and change impacts on our business. The RKM team also ensured that our SuccessFactors implementation partner delivered a robust solution that would not only meet our current needs but be flexible for future growth. I would certainly encourage other customers looking at implementing SuccessFactors or other HR technology solutions to reach out to the RKM Consulting team to see understand how they can assist and guide you to success.

Lakshan Wijesinghe

Deputy Director Medical Workforce, Alfred Health

Rob Makinson worked on our HR Transformation project for over 12 months. Starting as the Technical Lead he was responsible for the solution design, integration and build of our SuccessFactors Employee Central and SAP Payroll systems. Throughout the project his role moved through Data Conversion Lead, Cutover Lead, and Payroll Manager for a shot period after Go-Live.
I have never met a harder working or more versatile consultant than Rob Makinson. He wore so many ‘hats’ throughout the project, providing guidance and mentoring to not only our staff, but other consultants.
We wouldn’t have been successful without his involvement.

Caroyln Noumertzis
Head of HR Transformation, Jetstar

Rob Makinson has a highly valued and unique mix of skills across technical solutions, combined with significant business context, consulting and stakeholder engagement. He has a very solid working knowledge of both HR systems and the HR business, and demonstrates a strong ability to work effectively across all project teams in scoping and delivering the right solutions. Rob is not only knowledgeable, but is also a pleasure to work with and brings enthusiasm, commitment and the good mix of humour with a relaxed style.

Peter Koppany
eLearning Manager, Australia Post