Customer Engagement

Our value is our ability to work with all levels of your company; from your senior leadership team, to the team at the frontline. RKM advisors have the experience and consulting skills to engage with your stakeholders and deliver your outcomes.

Service Delivery

Our value is our ability to work with you through all phases of your journey; from idea, evaluation, delivery and support, partnering with you for success.

Integration

Our value is our ability to interpret the technical to the business and the business to the technical, ensuring both key parts of your business understand the complete integrated solution.

REVIEW

Independant HR Technology Review

• Current state review & alignment to strategy

• Technology roadmap for change

• Functional requirements for new HRIS

• Vendor shortlist, selection & negotiation

• Stakeholder engagement and presentation

DESIGN

HR Solution Architecture

• Solution Integration Architecture

• Road Map design for on-premise transition to Cloud SaaS

• SAP and SuccessFactors Integration

• Solution Design, Governance and Delivery

DELIVERY

HR Solution Delivery

• Business Case development

• Implementation partner evaluation, selection and contract negotiation

• Business change and communication

• Process workbook and blueprint design

• System and User Acceptance Testing

• Business System Administration

SUPPORT

Business Support

• Design change considerations to existing processes

• Issue investigation and troubleshooting

• Configuration and/or Data Corrections

• Answer ‘how-to’ questions on configuration and Administrative functionality

• Advisor Services for product quarterly release functionality