Providing services to customers on their HR technology & solutions, ensuring a strong focus on solution delivery to align HR and business strategy.
HR TECHNOLOGY DELIVERED
WHAT WE DO FOR YOU
RKM believes strongly in the value that we can deliver to our customers. Partnering for success.
Customer Engagement
Our value is our ability to work with all levels of your company; from your senior leadership team, to the team at the frontline. RKM advisors have the experience and consulting skills to engage with your stakeholders and deliver your outcomes.
Service Delivery
Our value is our ability to work with you through all phases of your journey; from idea, evaluation, delivery and support, partnering with you for success.
Integration
Our value is our ability to interpret the technical to the business and the business to the technical, ensuring both key parts of your business understand the complete integrated solution.
SERVICE OFFERINGS
RKM provides four service offerings ensuring a strong customer focus and solution delivery to align customers HR and Business strategies.
REVIEW
Independant HR Technology Review
Current state review & alignment to strategy
Technology roadmap for change
Functional requirements for new HRIS
Vendor short list, selection & negotiation
Stakeholder engagement and presentation
DESIGN
HR Solution Architecture
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Solution Integration Architecture
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Road Map design for on-premise transition to Cloud SaaS
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SAP and SuccessFactors Integration
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Solution Design, Governance and Delivery
DELIVERY
HR Solution Delivery
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Business Case development
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Implementation partner evaluation, selection and contract negotiation
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Business change and communication
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Process workbook and blueprint design
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System and User Acceptance Testing
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Business System Administration
SUPPORT
Business Support
Design change considerations to existing processes
Issue investigation and troubleshooting
Configuration and/or Data Corrections
Answer ‘how-to’ questions on configuration and Administrative functionality
Advisor Services for product quarterly release functionality
Contact us and find how our services can benefit your company.